Part Time Sales Associate - Glenbrook Square

Build-A-Bear Workshop - Canada; Fort Wayne (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking fun and team-oriented individuals to join as Bear Builder associates. In this dynamic role, you will engage with guests to create personalized furry friends, ensuring each interaction is memorable and enjoyable. You will foster a warm and inclusive atmosphere, uphold operational excellence, and demonstrate a commitment to teamwork. This is an exciting opportunity to work in a vibrant retail environment where your passion for customer service can shine, and every day brings new interactions and experiences. If you enjoy meeting new people and creating joyful moments, this role is perfect for you!

Qualifications

• High school diploma or GED is required.
• An associate's degree in business or management is preferred.

Responsibilities

• Provide exceptional guest service and create personalized experiences.
• Engage with guests and foster a warm atmosphere.

Skills

Customer Service

Teamwork

Dependability

Communication Skills

Education

High School Diploma or GED

Associate’s Degree in Business or Management

Job description

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests to create a unique and memorable experience.

Responsibilities:

1. Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
2. Actively engage with guests demonstrating genuine enthusiasm for our brand.
3. Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
4. Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
5. Strong team commitment; be dependable, engaged, and helpful.

Required Qualifications:

1. High school diploma or GED equivalent.

Preferred Qualifications:

1. Associate’s (or higher) degree in business, management, or a related field.

Behavioral Traits for Success:

1. Possesses a “How Can I Help” attitude.
2. Enjoys meeting and interacting with new people.
3. Dependable and flexible.
4. Models personal and professional integrity.
5. Naturally warm and fun-loving.
6. Ability to remain calm under challenging circumstances.

Working Environment:

1. Active retail store leadership requires the ability to sit, stand, and move around for the duration of the shift.
2. Work environments include indoor/outdoor malls, strip centers, and other retail locations.
3. Lift > 25 pounds.

Your Performance Will Be Measured On:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

1. Decision-making, judgment, and execution.
2. Ability to create an Experience First culture for guests and associates.
3. Achievement of assigned goals.
4. Consistent execution of operational standards.
5. Stakeholder feedback.

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.