Part-Time Sales Associate — Focused on Customer Experience

The TJX Companies, Inc.; Northborough (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/dental/vision insurance

Life insurance

Paid holidays/vacation/sick days

Scholarship program

Adoption assistance

Job summary

Marshalls in Northborough, MA is hiring a store associate to deliver a high-quality customer experience and maintain a clean, organized sales floor. You may work in multiple areas to support business needs and assist in implementing store standards.

The role emphasizes customer service, POS accuracy, and adherence to safety policies, with benefits and competitive pay. Previous retail experience is a plus.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Attention to detail

Retail experience

Job description

Marshalls in Northborough, MA is hiring a store associate to deliver a high-quality customer experience and maintain a clean, organized sales floor. You may work in multiple areas to support business needs and assist in implementing store standards.

The role emphasizes customer service, POS accuracy, and adherence to safety policies, with benefits and competitive pay. Previous retail experience is a plus.