Part Time Sales Associate - Alderwood Mall

Build-A-Bear Workshop - Canada; Lynnwood (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking fun, team-oriented individuals to join their retail environment as Bear Builder associates. In this engaging role, you will provide exceptional guest service, assisting customers in creating personalized furry friends while ensuring a warm and inclusive atmosphere. Your enthusiasm and commitment to operational excellence will foster positive interactions, making each guest's experience memorable. This position offers a dynamic work environment where you can thrive and contribute to a culture of joy and creativity. If you enjoy meeting new people and have a passion for customer service, this opportunity is perfect for you.

Benefits

Monthly Bonus based on store sales

Comprehensive benefits

Fun workplace environment

Qualifications

• High school diploma or GED is required; an associate's degree is preferred.
• Strong commitment to teamwork and guest engagement.

Responsibilities

• Provide exceptional guest service in creating personalized furry friends.
• Engage with guests enthusiastically and ensure a memorable experience.
• Uphold operational excellence by meeting brand standards.

Skills

Customer Service

Teamwork

Dependability

Communication

Flexibility

Education

High School Diploma or GED

Associate’s Degree in Business or Management

Job description

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.

Responsibilities:

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Required Qualifications:

• High school diploma or GED equivalent.

Preferred Qualifications:

• Associate’s (or higher) degree in business, management, or a related field.

Behavioral Traits for Success:

• Possesses a “How Can I Help” attitude.
• Enjoys meeting and interacting with new people.
• Dependable and flexible.
• Models personal and professional integrity.
• Naturally warm and fun-loving.
• Ability to remain calm under challenging circumstances.

Working Environment:

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift.
• Work environments include indoor/outdoor malls, strip centers, and other retail locations.
• Lift > 25 pounds.

Your Performance Will Be Measured On:

• Decision-making, judgment, and execution.
• Ability to create an Experience First culture for guests and associates.
• Achievement of assigned goals.
• Consistent execution of operational standards.
• Stakeholder feedback.

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Benefits:

Build-A-Bear Workshop is committed to being a fun place to work and visit! We care about the health and well-being and long-term financial security of our associates and their families. With that in mind, we constantly strive to provide our associates with comprehensive benefits that are competitive and meaningful in the specialty retail marketplace. Please visit www.buildabear.com/brand-about-careers-benefits.html for a list of full benefits that are offered to our employees.

Associates also have the ability to earn a monthly bonus based on their store's sales results vs. plans.

Pay range- $17.49-$17.74/Hour.