Part-Time Sales Associate

LoveShackFancy; Nashville (TN); On-site; USD 18,000 - 26,000; Full time

Job summary

LoveShackFancy in Nashville is seeking a friendly sales associate to deliver exceptional client service and styling guidance. You will help clients choose styles, pull sizes, and maintain a welcoming fitting room, ensuring a smooth shopping experience.

As part of daily operations, you will uphold visual merchandising standards, assist with stock and events, and complete transactions at the POS while building lasting client relationships.

Qualifications

• Customer service and styling expertise in fashion retail.
• Ability to service transactions and upsell when appropriate.
• Knowledge of stock handling and merchandising processes.
• Comfort with in-store events and client follow-up communications.

Responsibilities

• Greet and acknowledge all customers; provide courteous and knowledgeable service.
• Style clients in LoveShackFancy looks; pull sizes and manage fitting rooms.
• Restock floors, maintain merchandising standards, and assist with stock duties.
• Send follow-up communications to clients post-purchase.
• Ringing up sales in POS and ensuring 100% client capture.
• Assist with events in-store and off-site.

Skills

Customer service

Styling clients

Stock management

Visual merchandising

POS operations

Phone communication

Tools

POS system

Job description

ABOUT LOVESHACKFANCY:

LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more than a fashion label, it's a shared lifestyle movement. Coveted collaborations include Victoria's Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

KEY RESPONSIBILITIES:

Selling & Client Service

• Greet and acknowledge all customers. Provide courteous and knowledgeable customer service.
• Work with clients to style them in LoveShackFancy - suggest styles that will best suit their needs and size. Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, and ordering items for the client online when unavailable in the store.
• Remove unwanted merchandise from fitting rooms and ensure all merchandise is placed back onto the floor after completing a transaction.
• Send follow-up communication to clients thanking them for their purchase, reaching out when a new product arrives, etc.

Visual Merchandising

• Monitor and maintain visual merchandising standards on a daily basis. Fold, straighten, fill in and ensure correct placement of merchandise throughout the day.
• Ensure representation of all merchandise, styles & sizes are on the floor.
• Assist with stock duties when needed including shipments, markdowns, and transfers.

Operations

• Follow all procedures in the POS system for ringing up sales. This includes 100% client capture.
• Keep cash wrap area neat, organized, and maintained with all daily supplies.
• Answer the phone and service the client's needs.
• Help with events both in-store and off-site. To include setup, breakdown, and overall organization.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.

Salary range: $16 per hour.