Part-Time Retail Sales Leader | Flexible Schedule + 30% Discount

Norman's Gift Shops, Inc.; Lancaster (Lancaster County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible Schedule

30% store discount on merchandise

Incentive contests

Job summary

Norman’s Gift Shops, Inc. in Lancaster, PA is seeking a part-time Sales Leader for Park City Center. You will guide a team to deliver exceptional customer care, manage operations in the store manager’s absence, and drive sales while maintaining brand standards.

Ideal candidates have retail supervisory experience, strong customer service skills, and a flexible schedule that includes evenings and weekends. The role offers a discount and incentives within a dynamic, employee‑owned Hallmark retailer

Qualifications

• High School diploma, GED, equivalent or higher.
• Prior retail experience with supervisory exposure.
• Prior customer service experience
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Ability to lift up to 40 pounds and stand for long periods.

Responsibilities

• Lead and mentor store team to deliver a caring, high‑quality customer experience.
• Drive store goals and Crown Rewards enrollment while maintaining store standards.
• Oversee operations in the store manager’s absence and support training on products and processes.
• Utilize POS system to ensure smooth checkout and accurate transactions.
• Build product knowledge and proactively engage customers to drive sales and satisfaction.
• Restock displays and keep merchandise presented to reflect brand standards.

Skills

Customer service

Retail supervision

Team leadership

Education

High School diploma or GED

Job description

Norman’s Gift Shops, Inc. in Lancaster, PA is seeking a part-time Sales Leader for Park City Center. You will guide a team to deliver exceptional customer care, manage operations in the store manager’s absence, and drive sales while maintaining brand standards.

Ideal candidates have retail supervisory experience, strong customer service skills, and a flexible schedule that includes evenings and weekends. The role offers a discount and incentives within a dynamic, employee‑owned Hallmark retailer