Part-Time Retail Sales & Customer Service Associate

Five Below; Edwardsville (IL); On-site; USD 13,000 - 18,000; Full time

Job summary

Five Below in Edwardsville, IL is seeking part-time Sales Associates who thrive on delivering outstanding customer service and driving sales. You will greet customers, assist with product questions, stock merchandise, and operate the register with accuracy.

The role emphasizes teamwork, flexibility, and the ability to learn new tech on the job, including cash registers and handheld devices. Previous retail experience is helpful but not required.

Qualifications

• Must be at least 16 years old.
• Flexible schedule availability.
• Comfortable with or eager to learn technology (cash registers, handheld/mobile devices).
• Strong communication and customer engagement skills.
• Professional, courteous handling of customer interactions.
• Ability to gather information to resolve issues.
• Willingness to learn procedures through on-the-job training.

Responsibilities

• Greet and assist customers promptly.
• Understand and meet customer needs with product knowledge.
• Promote store events and promotions.
• Resolve customer concerns and offer alternatives.
• Communicate restocking and service needs to management.
• Support team and company goals.

Skills

Customer service

Communication

Cash handling

Tech-friendly

Tools

Cash registers

Handheld devices

Mobile devices

Job description

Five Below in Edwardsville, IL is seeking part-time Sales Associates who thrive on delivering outstanding customer service and driving sales. You will greet customers, assist with product questions, stock merchandise, and operate the register with accuracy.

The role emphasizes teamwork, flexibility, and the ability to learn new tech on the job, including cash registers and handheld devices. Previous retail experience is helpful but not required.