Part-Time Retail Sales Associate New Plano, Texas, United States

Parallel; Plano (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401k with company match

Paid time off and parental leave

Tuition reimbursement

Pet insurance

Volunteer program

Job summary

Parallel is hiring Retail Sales Associates to staff its Goodblend Texas locations, delivering expert cannabis guidance and reliable service to patients and customers. You will process orders, maintain records, and ensure privacy and regulatory compliance while building long-term relationships.

Ideal candidates have a high school diploma, retail experience, and strong communication skills. The role requires flexible hours including evenings, weekends, and holidays, with comprehensive benefits and

Qualifications

• High School Diploma or equivalent.
• 21+ years old.
• Valid Government-Issued Photo ID.
• Must be flexible regarding work schedule, including evenings, weekends, and holidays.
• 1 year in Retail or a related industry where customer service is critical.
• Constantly operating a computer and other office machinery.
• Strong attention to detail and ability to multitask and manage time effectively.
• Excellent communication and organizational skills.
• Ability to manage difficult situations and resolve in a timely and professional manner.

Responsibilities

• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport using established customer service model.
• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
• Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
• Appropriately escalates customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
• Maintain the cleanliness of the store on a daily basis.

Skills

Customer service excellence

Communication

Attention to detail

Multitasking

Time management

Education

High School Diploma or equivalent

Tools

Dutchie

Job description

Retail Sales Associates take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.

This role supports our Texas team with our brand Goodblend. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com .

WHAT YOU WILL BE DOING

• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport using established customer service model.


• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.


• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.


• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).


• Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.


• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.


• Appropriately escalates customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.


• Maintain the cleanliness of the store on a daily basis.

EXPERIENCE AND SKILLS YOU’LL BRING

Required

• Age 21 or over


• High School Diploma or equivalent


• Valid Government-Issued Photo ID


• Must be flexible regarding work schedule, including evenings, weekends, and holidays


• 1 year in Retail or a related industry where customer service is critical


• Constantly operating a computer and other office machinery


• Strong attention to detail and ability to multitask and manage time effectively


• Excellent communication and organizational skills


• Ability to manage difficult situations and resolve in a timely and professional manner

Preferred

• Experience in the Cannabis industry & Dutchie

PHYSICAL REQUIREMENTS

• Must be able to remain in a stationary position for prolonged periods during the shift


• Ability to assist with lifting stock and materials


• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift


• Are self-motivated; micro-managing isn’t fun for anyone


• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done


• Can work fast and be flexible; our industry is always changing


• Play nice with others; we collaborate with each other a lot


• Think creatively; sometimes, the “traditional” solution isn’t the best one

WHAT YOU GET

• Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs


• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements


• Tuition Reimbursement Programs


• Pet Insurance


• Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision– why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission– how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Parallel is a leading, global company that pioneers human well-being through the benefits of cannabinoids.

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