Part-Time Retail Sales Associate — Exceptional Customer Experience

The North Face; New York (NY); On-site; USD 24,796 - 34,095; Part time

Job summary

The North Face is seeking a Sales Associate in New York to be the face of the brand for retail customers. You will deliver a best-in-class experience, sharing product knowledge and community information while working with a team to maintain visuals and operations.

You will engage diverse customers, meet sales goals, and handle cashier duties as needed. Weekend, evening, and holiday availability is required.

Qualifications

• Ability to genuinely engage with a diverse customer base.
• Customer service experience and teamwork abilities.
• Flexible schedule including weekends, evenings, holidays.
• Strong written and verbal communication skills.
• Will learn about products, activities, and community relevant to customers.
• Attention to detail and proficiency with basic software.

Responsibilities

• Provide high level personalized customer engagement.
• Serve as a one-stop resource with product and community knowledge.
• Learn and share activity, community, and product information.
• Achieve sales and productivity goals using available resources.
• Assist in visual directives, merchandising, housekeeping, and replenishment.
• Occasional cashier duties.
• Support loss prevention initiatives.
• Maintain store visual and operational standards.

Skills

Customer engagement

Customer service

Team collaboration

Flexibility

Communication skills

Product knowledge

Attention to detail

Computer skills

Education

High School Diploma or GED

Job description

The North Face is seeking a Sales Associate in New York to be the face of the brand for retail customers. You will deliver a best-in-class experience, sharing product knowledge and community information while working with a team to maintain visuals and operations.

You will engage diverse customers, meet sales goals, and handle cashier duties as needed. Weekend, evening, and holiday availability is required.