Outdoor Retail Sales Associate — Flexible Schedule

The North Face; Aurora (OH); On-site; USD 17,000 - 28,000; Part time

Job summary

The North Face in the United States seeks a Sales Associate to be the face of the brand in our retail store. You will provide personalized customer engagement, share product and community knowledge, and support in visual and operational upkeep to create a memorable shopping experience.

Candidates should enjoy working with diverse customers, have customer service experience, and be able to work weekends, evenings and holidays. Strong communication and computer skills are required.

Qualifications

• Ability to genuinely and comfortably engage with a diverse group of customers
• Customer service experience
• Ability to collaborate, work as a team, and be adaptable in the workplace
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
• Excellent written and verbal communication skills
• Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
• Attention to detail
• Proficient computer skills including word processing, spreadsheets, and software programs

Responsibilities

• Provide a high level of personalized customer engagement.
• Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
• Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.

Skills

Engage diverse customers

Customer service experience

Collaborate in a team

Flexible schedule

Excellent communication

Product, activity, community knowledge

Attention to detail

Proficient computer skills

Education

High School Diploma or GED

Job description

The North Face in the United States seeks a Sales Associate to be the face of the brand in our retail store. You will provide personalized customer engagement, share product and community knowledge, and support in visual and operational upkeep to create a memorable shopping experience.

Candidates should enjoy working with diverse customers, have customer service experience, and be able to work weekends, evenings and holidays. Strong communication and computer skills are required.