Part-Time Retail Sales Associate

Parallel

Estero (FL)

On-site

USD 32,000 - 38,000

Full time

4 days ago

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Benefits offered by this job

Employee discount

Balance and flexibility; paid time off

Pet Insurance

Job summary

Parallel’s Surterra Wellness brand in Florida seeks Retail Sales Associates to assist customers, process orders, and uphold store standards. You will provide cannabis product guidance, manage patient records, and ensure HIPAA-compliant privacy.

Evenings and weekend availability are required; 21+ years old with a HS diploma and reliable schedule. Opportunity to join a growing multi-state cannabis company with strong values and team support.

Qualifications

High school diploma or equivalent required.
Strong customer service and communication skills.
Ability to multitask and stay organized in a fast-paced setting.
Proficiency with Microsoft Office and basic computer use.

Responsibilities

Assist customers and patients with product information and purchases.
Handle checkout and POS transactions accurately and efficiently.
Maintain store appearance and stock levels daily.
Enter and manage patient orders and records as required by policy.
Protect privacy and comply with relevant regulations.

Skills

Customer service

Communication

Multitasking

Attention to detail

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Worksite Location

McGregor Blvd Fort Myers, FL

Schedule Requirements

Evenings and weekend availability required.

Retail Sales Associates take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.

Worksite Location

McGregor Blvd Fort Myers, FL

Schedule Requirements

Evenings and weekend availability required.

This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

What You Will Be Doing

Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport using established customer service model.
Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
Appropriately escalating customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
Maintain the cleanliness of the store on a daily basis.

Required: EXPERIENCE AND SKILLS YOU'LL BRING

Age 21 or over
High School Diploma or equivalent
Valid Government-Issued Photo ID
Must be flexible regarding work schedule, including evenings, weekends, and holidays
1 year in Retail or a related industry where customer service is critical
Constantly operating a computer and other office machinery
Strong attention to detail and ability to multitask and manage time effectively
Excellent communication and organizational skills
Ability to manage difficult situations and resolve in a timely and professional manner
Microsoft Office Suite proficient level

Preferred

Experience in the Cannabis industry

Physical Requirements

Must be able to remain in a stationary position for prolonged periods during the shift
Ability to assist with lifting stock and materials
Occasionally positions self to retrieve product or material in the store throughout the duration of the shift

YOU WILL BE SUCCESSFUL IF YOU…

Are self-motivated; micro-managing isn't fun for anyone
Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
Can work fast and be flexible; our industry is always changing
Play nice with others; we collaborate with each other a lot
Think creatively; sometimes, the "traditional" solution isn't the best one

What You Get

Employee discount
Balance and flexibility; paid time off, flexible work arrangements
Pet Insurance

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision

Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission

Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

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