Part-Time Retail Keyholder — Customer Experience

EXPRESS; San Diego (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave

401(k) with Company match

Medical, dental, vision coverage

Job summary

EXPRESS is seeking a Part-Time Retail Sales Associate Keyholder for Mission Valley to deliver a great in-store experience and support opening and closing procedures. This role emphasizes customer service, efficient transactions, and maintaining a welcoming store environment.

The position requires availability for nights, weekends, and non-business hours, plus proficiency with iPad and registers. Compensation reflects part-time status with benefits for eligible associates.

Qualifications

• Customer service and ability to interact with customers.
• Strong verbal and written communication with customers and team.
• Ability to collaborate within a team.

Responsibilities

• Open and close procedures including balancing registers, deposits, and security system.
• Handle checkout overrides as needed.
• Maintain a clean and inviting sales floor and stockroom.
• Follow policies to ensure safety of associates and customers.
• Assist with product launch changes per SOP.
• Deliver on customer experience and reduce wait times.
• Explain benefits to drive credit and loyalty programs.

Skills

Customer service

Communication skills

Teamwork

Retail experience

Education

High School or equivalent

Tools

iPad

Registers

Job description

EXPRESS is seeking a Part-Time Retail Sales Associate Keyholder for Mission Valley to deliver a great in-store experience and support opening and closing procedures. This role emphasizes customer service, efficient transactions, and maintaining a welcoming store environment.

The position requires availability for nights, weekends, and non-business hours, plus proficiency with iPad and registers. Compensation reflects part-time status with benefits for eligible associates.