Part-Time Retail Floor Leader — Experience First

Build-A-Bear; Franklin (TN); On-site; USD 16,531 - 20,664; Part time

Job summary

Build-A-Bear in Cool Springs Galleria, Franklin, TN is seeking a Part-Time Sales Lead to act as a Floor Leader on Duty on designated shifts and to function as a Bear Builder when not on duty. You will guide a team, deliver exceptional guest service, and help achieve store sales goals in a dynamic retail environment.

The role requires a high school diploma or GED, with preferred an associate's degree in business or management.

Qualifications

• High school diploma or GED equivalent.
• Experience in a retail environment preferred.

Responsibilities

• Be a role model to others, providing exceptional Guest service.
• Guide, support, and direct a team to achieve sales goals.
• Model Experience First behaviors and provide feedback to management.
• Engage with Guests to ensure a memorable experience and positive interactions.
• Maintain brand standards and ensure a seamless guest experience.

Skills

Guest service

Team supervision

Education

High school diploma or GED

Associate's degree in business/management or related field

Job description

Build-A-Bear in Cool Springs Galleria, Franklin, TN is seeking a Part-Time Sales Lead to act as a Floor Leader on Duty on designated shifts and to function as a Bear Builder when not on duty. You will guide a team, deliver exceptional guest service, and help achieve store sales goals in a dynamic retail environment.

The role requires a high school diploma or GED, with preferred an associate's degree in business or management.