Part-Time Retail Customer Specialist

Dollar Tree, Inc.; Ottumwa (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And so much more!

Job summary

Dollar Tree, Inc. in Ottumwa, IA is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, ring up purchases, maintain cleanliness, stock merchandise, and help unload trucks.

Responsibilities include answering questions, following store procedures, maintaining security of cash, and ensuring safe, neat store conditions. Previous retail or service experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms; sweeping and mopping floors; take out trash; keep areas neat.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Lifting 30-50 lbs

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Ottumwa, IA is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, ring up purchases, maintain cleanliness, stock merchandise, and help unload trucks.

Responsibilities include answering questions, following store procedures, maintaining security of cash, and ensuring safe, neat store conditions. Previous retail or service experience is preferred.