Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Coralville (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Coralville, IA is seeking a Customer Service Associate to provide a friendly shopping experience, assist customers, and process sales at the register.

You will help stock, unload trucks, and keep the store clean while maintaining safety and professional interactions with customers and team members. The role is part-time, requires the ability to lift 30–50 lbs, and emphasizes strong customer service, organization, and communication skills.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Ability to lift 30–50 lbs from floor to above shoulder height and perform walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting tasks.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise as needed.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Foster a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Coralville, IA is seeking a Customer Service Associate to provide a friendly shopping experience, assist customers, and process sales at the register.

You will help stock, unload trucks, and keep the store clean while maintaining safety and professional interactions with customers and team members. The role is part-time, requires the ability to lift 30–50 lbs, and emphasizes strong customer service, organization, and communication skills.