Part-Time Retail Customer Care Specialist

Dollar Tree, Inc.; Davenport (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help keep the store stocked and clean.

Ideal candidates have a high school diploma or equivalent and prior retail or service experience. You will work in Davenport, IA, with emphasis on safety, accuracy, and friendly interactions with customers and team members.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Follow instructions

Operational documents

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and help keep the store stocked and clean.

Ideal candidates have a high school diploma or equivalent and prior retail or service experience. You will work in Davenport, IA, with emphasis on safety, accuracy, and friendly interactions with customers and team members.