Part-Time Retail Customer Service Specialist

Goodwill Of Silicon Valley; Milpitas (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Goodwill of Silicon Valley is seeking a Customer Service Specialist I for our Milpitas location. This entry-level role focuses on friendly customer service, basic cash handling, and learning store operations, merchandising, and cleanliness.

The position is part-time and involves cashier duties, assisting with inventory, and helping customers with inquiries. The CSS I will work with a team to ensure a positive shopping experience, comply with policies, and participate in customer programs.

Qualifications

• Basic ability to provide friendly customer service and greeting customers.
• Ability to perform simple arithmetic and handle transactions accurately.
• Efficient teamwork and clear communication with staff.

Responsibilities

• Provide courteous customer service and respond to inquiries promptly.
• Operate cash register and manage sales and monetary transactions.
• Maintain store cleanliness, merchandising, and product placement.
• Assist with inventory, displays, and price adjustments as directed.
• Follow store policies and report safety hazards or issues to management.
• Participate in customer surveys and contribute to program participation.

Skills

Customer service

Arithmetic

Teamwork

Communication

Tools

Cash register

POS system

Job description

Goodwill of Silicon Valley is seeking a Customer Service Specialist I for our Milpitas location. This entry-level role focuses on friendly customer service, basic cash handling, and learning store operations, merchandising, and cleanliness.

The position is part-time and involves cashier duties, assisting with inventory, and helping customers with inquiries. The CSS I will work with a team to ensure a positive shopping experience, comply with policies, and participate in customer programs.