Part-Time Retail Customer Service Pro

Dollar Tree, Inc.; Ortonville (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Michigan is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions and recommendations, handle sales transactions at the cash register, and help unload trucks and stock replenishment according to productivity standards.

You will maintain store cleanliness, ensure safety, and interact professionally with customers, associates, and leaders.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, hospitality, or similar customer service environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and associates.
• Maintain store cleanliness including restrooms, floors, and trash duties.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Instruction following

Physical endurance

Cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree in Michigan is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions and recommendations, handle sales transactions at the cash register, and help unload trucks and stock replenishment according to productivity standards.

You will maintain store cleanliness, ensure safety, and interact professionally with customers, associates, and leaders.