Part-Time Retail Customer Service Pro

dollartree; Castro Valley (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate in Castro Valley, CA to help customers with inquiries and recommendations, operate the register, and maintain store presentation. You will assist with unloading shipments, restocking merchandise, and ensuring a safe, clean shopping environment for guests and team members alike.

Role emphasizes strong customer service, reliable communication, and the ability to lift items up to 50 lbs.

Qualifications

• HS diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Ability to follow instructions and interpret operational documents.
• Physical ability to lift 30–50 lbs and stand for long periods.
• Strong customer service, communication, and organizational skills.
• Problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks
• Ensure a clean, safe, and respectful store environment
• Perform other duties as assigned

Skills

Customer service

Cash handling

Stock replenishment

Communication skills

Organizational skills

Problem-solving

Teamwork

Ability to lift 30-50 lbs

Attention to detail

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate in Castro Valley, CA to help customers with inquiries and recommendations, operate the register, and maintain store presentation. You will assist with unloading shipments, restocking merchandise, and ensuring a safe, clean shopping environment for guests and team members alike.

Role emphasizes strong customer service, reliable communication, and the ability to lift items up to 50 lbs.