Part-Time Retail Customer Service Associate I

Dollar Tree, Inc.; Silvis (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage sales transactions at the register, and help maintain a clean, safe store environment.

Responsibilities include stocking merchandise, unloading trucks, restocking bathrooms, and ensuring all areas are neat and presentable. Prior retail or customer service experience is preferred, with a high school diploma or

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Other duties as assigned.

Skills

Excellent customer service

Strong organizational skills

Strong communication skills

Problem-solving

Ability to follow instructions

Customer relationship management

Friendly interpersonal skills

Leadership potential

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage sales transactions at the register, and help maintain a clean, safe store environment.

Responsibilities include stocking merchandise, unloading trucks, restocking bathrooms, and ensuring all areas are neat and presentable. Prior retail or customer service experience is preferred, with a high school diploma or