Part-Time Retail Customer Service Associate I

Dollar Tree Stores INC; Knoxville (TN); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Knoxville, TN is seeking a Customer Service Associate to provide a friendly shopping experience, assist customers, and handle transactions at the register. You will help keep the store clean, stocked, and safe while delivering excellent service.

This role emphasizes teamwork, strong communication, and the ability to follow instructions; prior retail or service experience is preferred. Part-time position with opportunities to grow within the company.

Qualifications

• Excellent Customer Service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organization

Problem-solving

Following instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Knoxville, TN is seeking a Customer Service Associate to provide a friendly shopping experience, assist customers, and handle transactions at the register. You will help keep the store clean, stocked, and safe while delivering excellent service.

This role emphasizes teamwork, strong communication, and the ability to follow instructions; prior retail or service experience is preferred. Part-time position with opportunities to grow within the company.