Part-Time Retail Customer Service Associate

Dollar Tree Stores INC; Sheffield Township (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, manage transactions at the register, and help maintain a clean, secure, and well-stocked store in a fast-paced environment.

The role requires strong customer service, organizational, and communication skills, with the ability to lift 30–50 lbs. This is a part-time on-site position offering opportunities to grow with the company.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Teamwork

Organizational skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, manage transactions at the register, and help maintain a clean, secure, and well-stocked store in a fast-paced environment.

The role requires strong customer service, organizational, and communication skills, with the ability to lift 30–50 lbs. This is a part-time on-site position offering opportunities to grow with the company.