Part-Time Retail Customer Service Associate

Dollar Tree

Bath (WV)

On-site

USD 15,000 - 18,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree in Berkeley Springs, WV is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock merchandise, and maintain store cleanliness.

This role requires good communication, reliability, and the ability to lift up to 50 lbs. Part-time schedule; previous retail or customer service experience is preferred. We offer on-the-job training and opportunities for growth.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service
Communication
Organization
Problem solving
Lifting 30-50 lbs
Multitasking
Attention to detail

Education

High school diploma

Job description

Dollar Tree in Berkeley Springs, WV is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock merchandise, and maintain store cleanliness.

This role requires good communication, reliability, and the ability to lift up to 50 lbs. Part-time schedule; previous retail or customer service experience is preferred. We offer on-the-job training and opportunities for growth.

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