Part-Time Retail Customer Experience Specialist

dollartree; Baltimore (MD); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Baltimore, MD is seeking a part-time Customer Service Associate to help customers, process transactions, and maintain store operations. The role involves stocking, unloading shipments, and keeping the store clean and safe for shoppers and staff.

The position emphasizes friendly customer interactions, reliability, and the ability to perform physical tasks such as lifting and standing for long periods. Part-time hours and a positive team environment are offered.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store environments highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing/pulling.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks.
• Ensure a clean, safe, and respectful store environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Follow instructions

Education

High school diploma

Job description

Family Dollar in Baltimore, MD is seeking a part-time Customer Service Associate to help customers, process transactions, and maintain store operations. The role involves stocking, unloading shipments, and keeping the store clean and safe for shoppers and staff.

The position emphasizes friendly customer interactions, reliability, and the ability to perform physical tasks such as lifting and standing for long periods. Part-time hours and a positive team environment are offered.