Part-Time Retail Customer Experience Associate I

dollartree

Umatilla (FL)

On-site

USD 17,000 - 22,000

Part time

11 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate in Florida to assist customers, manage transactions at the register, and maintain store cleanliness and stock levels. The role emphasizes friendly customer interactions, safety, and merchandise replenishment within a busy retail environment.

The position requires a high school diploma or equivalent, and prior retail or service experience is preferred. Lifting up to 50 lbs and standing for extended periods are part of the job duties.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service
Cash handling
Communication
Teamwork
Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar Tree is seeking a Customer Service Associate in Florida to assist customers, manage transactions at the register, and maintain store cleanliness and stock levels. The role emphasizes friendly customer interactions, safety, and merchandise replenishment within a busy retail environment.

The position requires a high school diploma or equivalent, and prior retail or service experience is preferred. Lifting up to 50 lbs and standing for extended periods are part of the job duties.

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