Part-Time Retail Customer Experience Associate I

Dollar Tree Stores INC; Dickson City (Lackawanna County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Dickson City, PA is seeking a part-time Customer Service Associate to help customers, process transactions, and keep the store well-stocked and welcoming.

You’ll lift up to 50 lbs, follow store procedures, and work with a team to maintain a clean, safe store environment while providing friendly service. Prior retail experience is preferred; a high school diploma or equivalent is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Dickson City, PA is seeking a part-time Customer Service Associate to help customers, process transactions, and keep the store well-stocked and welcoming.

You’ll lift up to 50 lbs, follow store procedures, and work with a team to maintain a clean, safe store environment while providing friendly service. Prior retail experience is preferred; a high school diploma or equivalent is preferred.