Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Town of Grand Island (NY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree, Inc. in Grand Island, NY is seeking a Customer Service Associate to assist customers, handle transactions, stock shelves, and maintain store cleanliness. This part-time role emphasizes friendly customer interactions, safety, and cash handling.

Responsibilities include helping customers, stocking merchandise, unloading trucks, and maintaining a clean, safe store environment. On-site training is provided for success in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash, ensuring neat and presentable areas.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Following instructions

Physical ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Grand Island, NY is seeking a Customer Service Associate to assist customers, handle transactions, stock shelves, and maintain store cleanliness. This part-time role emphasizes friendly customer interactions, safety, and cash handling.

Responsibilities include helping customers, stocking merchandise, unloading trucks, and maintaining a clean, safe store environment. On-site training is provided for success in a fast-paced retail setting.