Part-Time Retail Customer Experience Associate

Dollar Tree Stores INC; Rio Grande City (TX); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Rio Grande City, TX to deliver a friendly shopping experience and assist customers with questions and recommendations. You will handle sales transactions at the register, maintain cash security, stock shelves, unload trucks, and keep the store clean and presentable.

The role requires a high school diploma or equivalent and prior customer service in retail or related fields is highly preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*.

Skills

Customer service

Retail experience

Follow instructions

Communication

Lifting 30-50 lbs

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in Rio Grande City, TX to deliver a friendly shopping experience and assist customers with questions and recommendations. You will handle sales transactions at the register, maintain cash security, stock shelves, unload trucks, and keep the store clean and presentable.

The role requires a high school diploma or equivalent and prior customer service in retail or related fields is highly preferred.