Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Portage (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Portage, Michigan is seeking a Customer Service Associate to help customers, process transactions, and maintain a clean, inviting store environment. This part-time position emphasizes friendly, professional interactions and accuracy at the register.

You will assist with stocking, merchandise recovery, unloading trucks, and upholding safety standards, while following store procedures and contributing to a positive guest experience.

Qualifications

• High school diploma or equivalent preferred.
• Retail/customer service experience in various settings is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Following instructions

Relationship management

Physical resilience

Education

High school diploma or equivalent

Job description

Dollar Tree in Portage, Michigan is seeking a Customer Service Associate to help customers, process transactions, and maintain a clean, inviting store environment. This part-time position emphasizes friendly, professional interactions and accuracy at the register.

You will assist with stocking, merchandise recovery, unloading trucks, and upholding safety standards, while following store procedures and contributing to a positive guest experience.