Part-Time Retail Customer Experience Associate

Dollar Tree Stores; Oxford (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Oxford, North Carolina seeks a part-time Customer Service Associate to greet customers, assist with questions, and process transactions at the cash register. The role emphasizes accuracy, friendliness, and maintaining a clean, stocked store environment.

Responsibilities include unloading merchandise, replenishing stock, and upholding security and store standards while delivering a positive experience to customers and team members alike.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Skills

Customer service

Communication skills

Organization skills

Problem solving

Relationship management

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Oxford, North Carolina seeks a part-time Customer Service Associate to greet customers, assist with questions, and process transactions at the cash register. The role emphasizes accuracy, friendliness, and maintaining a clean, stocked store environment.

Responsibilities include unloading merchandise, replenishing stock, and upholding security and store standards while delivering a positive experience to customers and team members alike.