Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Milford (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Milford, MA is seeking a part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers with questions, manage transactions at the cash register, stock shelves, unload trucks, and keep the store clean and safe for everyone.

The role requires strong customer service, clear communication, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred, and high school diploma or equivalent is a plus.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Ability to lift 30–50 lbs and perform physical tasks as required.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Able to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Relationship management

Communication skills

Organizational skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree in Milford, MA is seeking a part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers with questions, manage transactions at the cash register, stock shelves, unload trucks, and keep the store clean and safe for everyone.

The role requires strong customer service, clear communication, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred, and high school diploma or equivalent is a plus.