Part-Time Retail Customer Experience Associate

Dollar Tree; Dunn (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Dunn, North Carolina is seeking a Customer Service Associate to deliver a friendly shopping experience and assist with sales and stocking. This part-time position involves helping customers at the register, replenishing merchandise, and maintaining a clean, safe store environment.

The role requires good interpersonal skills, the ability to lift up to 50 lbs, and the willingness to follow store policies and procedures. Join a team that supports colleagues and guests daily.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, and lifting tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Education

High school diploma or equivalent

Job description

Dollar Tree in Dunn, North Carolina is seeking a Customer Service Associate to deliver a friendly shopping experience and assist with sales and stocking. This part-time position involves helping customers at the register, replenishing merchandise, and maintaining a clean, safe store environment.

The role requires good interpersonal skills, the ability to lift up to 50 lbs, and the willingness to follow store policies and procedures. Join a team that supports colleagues and guests daily.