Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Downers Grove (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Downers Grove is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, keep the store stocked, and support unloading and replenishment activities.

The role emphasizes safety, friendly interactions, and maintaining a clean, presentable environment. Prior retail or service experience is preferred, and you should be able to lift up to 50 lbs and stand for long periods.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem solving

Lift requirement 30-50 lbs

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Downers Grove is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, keep the store stocked, and support unloading and replenishment activities.

The role emphasizes safety, friendly interactions, and maintaining a clean, presentable environment. Prior retail or service experience is preferred, and you should be able to lift up to 50 lbs and stand for long periods.