Part-Time Retail Customer Care Specialist

dollartree

North Whitehall Township (PA)

On-site

USD 17,000 - 21,000

Part time

13 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree in Schnecksville, PA is seeking a part-time Customer Service Associate to help deliver a friendly shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness while following safety and policy guidelines.

The role requires strong customer service, the ability to lift 30–50 lbs, and reliable teamwork. Training is provided, and eligibility applies to qualified applicants; equal opportunity employer.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service
Retail experience
Follow instructions
Strong communication
Problem solving
Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree in Schnecksville, PA is seeking a part-time Customer Service Associate to help deliver a friendly shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness while following safety and policy guidelines.

The role requires strong customer service, the ability to lift 30–50 lbs, and reliable teamwork. Training is provided, and eligibility applies to qualified applicants; equal opportunity employer.

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