Part Time Retail Customer Care Associate

SonicJobs Inc.; Lawrenceville (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Lawrenceville, Virginia is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the cash register, and keep the store well stocked and clean.

The role requires a high school diploma or equivalent, prior customer service in retail or similar settings is preferred, and the physical tasks include lifting 30–50 lbs and frequent movement.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste management.
• Other duties as assigned*.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving

Ability to lift 30–50 lbs

Follow instructions

Education

High school diploma or equivalent

Job description

Family Dollar in Lawrenceville, Virginia is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, manage sales transactions at the cash register, and keep the store well stocked and clean.

The role requires a high school diploma or equivalent, prior customer service in retail or similar settings is preferred, and the physical tasks include lifting 30–50 lbs and frequent movement.