Part-Time Retail Customer Advocate

Dollar Tree Stores INC; Siloam Springs (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Siloam Springs, AR is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions and recommendations, manage transactions at the cash register, and help keep the store well stocked and clean.

You will also help unload merchandise, stock replenishment per productivity standards, and maintain a positive, safe environment while following store policies. Other duties may be assigned as needed.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Communication

Organization

Problem solving

Follow instructions

Physical stamina

Relationship management

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Siloam Springs, AR is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions and recommendations, manage transactions at the cash register, and help keep the store well stocked and clean.

You will also help unload merchandise, stock replenishment per productivity standards, and maintain a positive, safe environment while following store policies. Other duties may be assigned as needed.