Part-Time Retail Cashier & Customer Experience Champion

goodwillgoodskills; Massillon (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement plan with company match

Employee Assistance Program

Medical, dental, and vision insurance

Job summary

Goodwill - Massillon is hiring a part-time Cashier/Sales Floor Associate to deliver exceptional customer and donor service. You will operate the POS, handle transactions, stock and merchandise the floor, and help maintain a welcoming store environment.

Join a team that supports community programs and understands the impact of each sale. Prior retail experience is helpful but not required, with opportunities to train and grow within the organization.

Qualifications

• Strong customer service and communication skills.
• Basic math skills and comfort handling cash.
• Prior retail experience preferred, but not required.
• Ability to identify quality, color tones, and merchandise categories.
• Experience with POS systems and basic computer skills a plus.

Responsibilities

• Deliver exceptional customer and donor service at every interaction.
• Operate the POS system, handle transactions, and maintain accurate cash records.
• Support programs such as Round Up and Good Points.
• Stock, rotate, and merchandise sales floor inventory.
• Maintain a clean, organized, and welcoming store environment.
• Assist with training new team members.
• Follow all agency policies, safety, and security procedures.
• End every transaction with a positive message: You changed a life today-thank you!

Skills

Customer service

Communication

Tools

POS systems

Job description

Goodwill - Massillon is hiring a part-time Cashier/Sales Floor Associate to deliver exceptional customer and donor service. You will operate the POS, handle transactions, stock and merchandise the floor, and help maintain a welcoming store environment.

Join a team that supports community programs and understands the impact of each sale. Prior retail experience is helpful but not required, with opportunities to train and grow within the organization.