Part-Time Retail Associate — Customer Experience & Benefits

The TJX Companies, Inc.; Burbank (CA); On-site; USD 23,281 - 23,970; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Job summary

The TJ Maxx store in Burbank is hiring to join a vibrant team that emphasizes customer service and a clean, organized shopping environment. You will assist customers, process purchases, and support store operations while promoting credit and loyalty programs.

This role requires strong communication, multitasking, and the ability to adapt to changes, including lifting heavy objects. Prior retail experience is preferred and a flexible schedule is expected to meet business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains merchandising philosophy and follows procedures.
• Processes and prepares merchandise for the sales floor.
• Performs store recovery and cleanliness tasks.
• Ensures compliance with labor laws and store policies.
• Participates in safety, shrink reduction, and other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

Physical ability

Teamwork

Retail experience

Job description

The TJ Maxx store in Burbank is hiring to join a vibrant team that emphasizes customer service and a clean, organized shopping environment. You will assist customers, process purchases, and support store operations while promoting credit and loyalty programs.

This role requires strong communication, multitasking, and the ability to adapt to changes, including lifting heavy objects. Prior retail experience is preferred and a flexible schedule is expected to meet business needs.