Part-Time Retail Associate

Goodwill of Central & Southern Indiana; Shelbyville (IN); On-site; USD 12,501 - 17,805; Part time

Benefits offered by this job

Store discounts

Wellness program

Daily pay options

Job summary

Goodwill of Central & Southern Indiana in Shelbyville, IN is looking for a Part-Time Retail Associate to support store operations in roles such as cashier, textiles or wares producer, donation door attendant, and eCommerce producer. The position requires standing, occasional heavy lifting, and a customer‑facing focus in a fast-paced retail environment.

Responsibilities include cash handling, customer service, sorting donations, maintaining product displays, and helping unload trucks.

Qualifications

• No formal degree required; capability and learning are valued.
• Ability to relate to customers in an impartial yet effective manner.
• Works well with others and contributes to team outputs.

Responsibilities

• Cashier: Rings up orders, balances drawer and follows cash-handling procedures.
• Cashier: Provides information about Goodwill programs and directs questions appropriately.
• Donation Door Attendant: Accepts donations and keeps the door area clean and organized.
• Textiles/Wares Producer: Sorts items for quality and price, updates production tracking.
• eCommerce Producer: Identifies valuable items and teams with others to tag and ship.
• e-Books Producer: Scans and routes books to ClickGoodwill or store display.
• Rack/Cart Runner: Maintains order and stocks shelves, updating daily production sheets.

Skills

Customer Focus

Teamwork

Attention to Detail

Time Management

Communication Skills

Tools

Basic Computer Skills

Job description

Job Details

• Position Status: Part-Time
• Hourly Rate: $11
• Location/Address: 570 Saraina Rd. Shelbyville, IN 46176

Overview

The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The roles the Retail Associate may be asked to perform include Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.

Responsibilities

• Cashier: Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
• Cashier: Provides general information about Goodwill programs to educate customers; directs higher-level questions to the appropriate associate or manager.
• Cashier: Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).
• Textiles or Wares Producer: Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares; sorts textiles for quality.
• Textiles or Wares Producer: Produces 100 items per hour for wares or 85 items per hour for textiles, adhering to Goodwill\'s pricing standards and updating the daily production tracking sheet.
• Textiles or Wares Producer: Occasionally uses a pallet jack and regularly uses a conveyor belt.
• Donation Door Attendant: Accepts donations from customers and maintains a clean and clear donation door.
• Donation Door Attendant: Quickly and accurately sorts products and distributes them to appropriate areas.
• Donation Door Attendant: Maintains an efficient backroom by keeping it clean and organized (labeled boxes, everything in its place).
• Donation Door Attendant: Loads and unloads trucks as needed and uses heavy equipment including a pallet jack, double stacker, floor scrubber, and hydraulic lift.
• eCommerce Producer: Develops a keen eye to identify and secure items of value for ClickGoodwill.
• eCommerce Producer: Stays informed of the market value of merchandise through online sources to properly tag, itemize, and secure items, and educates the team on high‑value eCommerce items.
• eCommerce Producer: Packs curated products onto pallets, wraps, and ships totes to meet store budgets for totes shipped per week.
• e-Books Producer: Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget.
• e-Books Producer: Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.
• e-Books Producer: Identifies top sellers and maintains a clean, organized, in-store display.
• Rack and Cart Runner: Checks each rack/cart to ensure quality and value.
• Rack and Cart Runner: Sizes, merchandises, and purges the sales floor.
• Rack and Cart Runner: Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
• Rack and Cart Runner: Runs one textile rack/wares cart approximately every 15 minutes and updates the daily production tracking sheet.

Required Competencies

• Degree and Credential Requirements: NONE. We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
• Customer Focus: Ability to relate with customers in an impartial, unbiased yet effective manner; maintains customer satisfaction with products and services; provides excellent service to internal and external customers.
• Teamwork: Works well with others and contributes to team outputs.
• Ethical: Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill\'s values.
• Attention to Detail: Attends to details and pursues quality in completing tasks, including safety awareness.
• Time Management: Manages one\'s own time and the time of others effectively.

Preferred Competencies

• Technical Knowledge: Familiarity with computers and relevant software, including basic computer and Internet navigation skills.
• Communication Skills: Articulates thoughts clearly and communicates effectively in person, in writing, and in a digital environment.
• Mathematical Aptitude: Applies mathematical thinking to solve everyday problems.
• Critical Thinking: Uses judgment to identify strengths and weaknesses of alternatives.

Other Requirements

• Hard to Very Hard Physical Work: Able to spend long periods standing, walking, bending, kneeling, and crouching; can move and lift 10-50 pounds.
• Can manage frequent exposure to moderate noise and temperature variations.

Benefits

• Corporate wellness program including EAP, health coaching, and wellness discounts.
• Discounts on products and 20% off Goodwill stores upon hire.
• Financial education programs and credit union membership.
• Daily pay options available.

Goodwill is an EEO Employer/Vet/Disabled employer.