Part-Time Retail Associate

Goodwill of Central & Southern Indiana; Greenfield (IN); On-site; USD 12,501 - 17,805; Part time

Benefits offered by this job

Competitive benefits package for part‑

Health options

Wellness programs

Discount programs for phone carriers

20% discount at Goodwill stores upon/h

Job summary

The Goodwill of Central & Southern Indiana is seeking a friendly Retail Associate in Greenfield to support store operations across cashier, textiles, donations, and online fulfillment. This part-time role contributes to a welcoming shopping experience and helps meet daily sales and production targets.

Duties include ringing up customer orders, sorting and pricing donations, stocking shelves, and assisting with eCommerce and ClickGoodwill tasks as needed. Flexible scheduling is available.

Qualifications

• Degree and Credential Requirements: NONE. We value capability and relevant experience; continuous learning is encouraged.
• Customer Focus: Ability to relate to customers impartially and provide excellent service to internal and external customers.
• Teamwork: Works well with others and contributes to team outputs.
• Ethical: Adheres to procedures and maintains confidentiality and values alignment.
• Attention to Detail: Pursues accuracy and safety in tasks.
• Time Management: Manages time effectively for self and others.
• Preferred Competencies: Technical Knowledge, Communication Skills, Mathematical Aptitude, Critical Thinking.

Responsibilities

• Cashier: Rings up orders, balances drawer, follows cash procedures.
• Textiles/Wares: Sorts quality, tags, hangs items, produces 85–100 items per hour.
• Donation Door Attendant: Accepts donations, sorts products, keeps backroom organized.
• eCommerce Producer: Identifies valuable items for ClickGoodwill, ships totes to meet budget.
• e-Books Producer: Scans books, packs and ships totes, maintains displays.
• Rack/Cart Runner: Checks racks, merchandises, purges floor, updates production tracking.

Skills

Customer focus

Teamwork

Ethical

Attention to detail

Time management

Technical knowledge

Communication skills

Mathematical aptitude

Critical thinking

Basic computer skills

Tools

Basic computer software

Job description

Position Status: Part-Time

Hourly Rate: $11

Location/Address: 1772 Muskegon Lane Greenfield, IN 46140

Job Summary

The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The roles the Retail Associate may perform include Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, Rack or Cart Runner.

Responsibilities

Cashier

• Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.

• Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager.

• Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).

Textiles or Wares Producer

• Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Sort textiles (curating for quality).

• Produces 100 items per hour for wares and 85 items per hour for textiles, adhering to pricing standards and updating daily production tracking.

• Occasionally uses a pallet jack and regularly uses a conveyor belt.

Donation Door Attendant

• Accepts donations from customers and maintains a clean and clear donation door.

• Sorts products quickly and accurately and distributes them to appropriate areas.

• Maintains an efficient backroom by keeping it clean and organized (boxes labeled, everything in its place).

• Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.

eCommerce Producer

• Identifies items of value for ClickGoodwill.

• Stays informed of market value of merchandise through online platforms to tag, itemize, and secure items for ClickGoodwill and educates the team on high-ticket items.

• Packs curated products onto pallets and ships totes to meet the store budget for totes shipped per week.

e-Books Producer

• Scans books received and determines whether to send to ClickGoodwill or display in-store.

• Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.

• Identifies top sellers and maintains an organized in-store display.

Rack and Cart Runner

• Checks each rack or cart for quality and value.

• Sizes, merchandises, and purges the sales floor.

• Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.

• Runs one textile rack or wares cart every 15 minutes and updates the daily production tracking sheet.

Required Competencies

• Degree and Credential Requirements: NONE. We value capability and relevant experience; continuous learning is encouraged.

• Customer Focus: Ability to relate to customers impartially and provide excellent service to internal and external customers.

• Teamwork: Works well with others and contributes to team outputs.

• Ethical: Adheres to procedures and maintains confidentiality and values alignment.

• Attention to Detail: Pursues accuracy and safety in tasks.

• Time Management: Manages time effectively for self and others.

Preferred Competencies

• Technical Knowledge: Familiar with computers and basic software and internet navigation.

• Communication Skills: Communicates clearly in person, in writing, and digitally; listens to customer needs.

• Mathematical Aptitude: Applies basic mathematical thinking to solve problems.

• Critical Thinking: Uses judgment to evaluate solutions and approaches.

Other Requirements

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

• Hard to Very Hard Physical Work: Ability to spend extended periods standing or moving, and lift 10-50 pounds.

• Note: Frequent exposure to moderate noise and temperature variations.

Benefits

• Competitive benefits package for part-time employees, including health options and wellness programs.

• Discount programs for phone carriers and 20% discount at Goodwill retail stores upon hire.

• Financial education programs and credit union membership.

• Daily pay options available.

Mission and Values: Goodwill is an EEO Employer/Vet/Disabled employer.