Part-Time Retail Associate

Goodwill of Central & Southern Indiana; Scottsburg (IN); On-site; Full time

Job description

Overview

Position Status: Part-Time. Hourly Rate: $11. Location: 543 Mansfield Dr., Scottsburg, IN 47170.

Responsibilities

• Cashier: Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols. Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager. Maintains cleanliness of the sales floor.
• Textiles or Wares Producer: Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Sort textiles (curating for quality). Produces 100 items per hour for wares / 85 items per hour for textiles adhering to pricing standards and updates daily production tracking sheet. Occasionally uses a pallet jack and regularly uses a conveyor belt.
• Donation Door Attendant: Accepts donations from customers and maintains a clean and clear donation door. Sorts products quickly and accurately and distributes them to appropriate areas. Maintains an efficient backroom by keeping it clean and organized. Loads and unloads trucks as needed and regularly uses heavy equipment including a pallet jack, double stacker, floor scrubber, and hydraulic lift.
• eCommerce Producer: Develops a keen eye to identify and secure items of value for ClickGoodwill. Stays informed of market value of merchandise through eBay and other sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team on high-ticket items. Packs curated products onto pallets, wraps, and ships totes to meet store budget.
• e-Books Producer: Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget. Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill. Identifies top sellers and maintains a clean, organized in-store display.
• Rack and Cart Runner: Checks each rack/cart to ensure quality and value. Sizes, merchandises, and purges the sales floor. Maintains a clean and orderly sales floor, puts away carts, and stocks shelves. Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

Required Competencies

• Degree and Credential Requirements - NONE. We value candidates who can demonstrate capability and contribute through prior experiences. We support continuous learning and professional development.
• Customer Focus - Ability to understand and relate with customers in an impartial, unbiased yet effective manner; maintains customer satisfaction with products and services offered.
• Teamwork - Works well with others and contributes to team outputs.
• Ethical - Adheres to procedures and protocol, including maintaining confidentiality and adherence to Goodwill values.
• Attention to Detail - Attends to details and pursues quality, including safety awareness.
• Time Management - Manages one's own time and the time of others effectively.

Preferred Competencies

• Technical Knowledge - Familiarity with computers and relevant software, basic navigation skills.
• Communication Skills - Articulates thoughts effectively in oral and written form; listens to understand customer needs.
• Mathematical Aptitude - Applies mathematical thinking to solve everyday problems.
• Critical Thinking - Uses judgment to evaluate alternative solutions and approaches.

Other Requirements

• Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
• Hard to Very Hard Physical Work - Ability to sit, stand, walk, stoop, kneel, and crouch for extended periods; lift 10-50 pounds; operate in varied environmental conditions.
• Exposure - Manage frequent exposure to moderate noise and temperature variations.

Benefits

• Corporate wellness program including EAP, health coaching, and wellness discounts.
• Discount programs for phone carriers and 20% discount off Goodwill retail stores upon hire.
• Financial education programs, credit union membership, and access to online workshops.
• Daily pay options available.

Mission and Values: Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled