Part-Time Residential Weekend Relief Staff

Paycom - ATS; Madison (WI); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Trauma-informed team

Career growth

Purposeful work

Job summary

Paycom - ATS in Madison, WI is seeking a Part-Time Residential Weekend Relief Staff for the Women's Residential Program. You will supervise residents, support safety, and collaborate with a multidisciplinary team during weekend shifts.

This role offers weekend daytime or evening coverage, opportunities to gain hands-on experience in trauma-informed programming, and a mission-driven environment helping women toward safety, stability, and independence.

Qualifications

• Associate's degree in human services or related field is helpful but not required.
• Experience in residential services, behavioral health, substance use recovery, or work with justice-involved women or mothers is beneficial.
• Ability to supervise daily living activities and maintain safety in an alternative treatment setting for women.

Responsibilities

• Provide direct supervision, structure, and supportive presence to women residents during overnight and weekend shifts.
• Maintain a safe, calm, and respectful living environment that supports recovery and emotional regulation.
• Conduct and document resident safety checks at least hourly during overnight shifts.
• Enforce program expectations with a trauma-informed, gender-responsive approach.
• Respond to crises using de-escalation and crisis intervention techniques.
• Follow emergency protocols and contact On-Call Staff as required.
• Observe and document medication self-administration (does not administer medications).
• Provide basic first aid and seek emergency medical care when necessary.
• Assist with resident transportation needs, including distributing bus tokens when appropriate.

Education

Associate's degree in human services or related field

Job description

Job Details

Job Location: Madison, WI 53703

Salary Range: $17.00 - $19.00 Hourly

Hourly Rate: $17/hour | $19/hour (overnight coverage)

Part-Time Residential Weekend Relief Staff

Saturdays and/or Sundays

Shifts: 7am to 3pm or 3pm to 9pm

Women's Residential Program

Great opportunity for students or individuals seeking meaningful experience in the human services field

Shape Futures. Support Women's Recovery. Strengthening Families and Communities.

Are you ready to make a difference during the moments that matter most? Imagine being a steady, supportive presence for women as they work toward safety, stability, recovery, and independence. As a Part-Time Residential Weekend Relief Staff, you play a vital role in creating a safe, structured, and respectful environment where women - many of whom are justice-involved, parenting, or healing from trauma - can rebuild their lives.

This position is ideal for individuals who are mission-driven, dependable, and interested in gaining hands‑on experience in women-centered residential services, substance use recovery, and trauma-informed programming. You will join a collaborative team committed to empowerment, accountability, cultural humility, and dignity.

What You Will Do

Responsibilities focus on resident supervision, safety, program support, and team collaboration during weekend shifts in a women's residential setting.

Residential Supervision & Safety

• Provide direct supervision, structure, and supportive presence to women residents during assigned overnight and/or weekend shifts.
• Maintain a safe, calm, and respectful living environment that supports recovery and emotional regulation.
• Conduct and document resident safety and quality assurance checks at least hourly during overnight shifts.
• Enforce program expectations consistently while using a trauma-informed, gender-responsive approach.
• Respond to crises using approved de-escalation and crisis intervention techniques.
• Follow emergency protocols and contact On-Call Staff as required.
• Observe and document medication self-administration in accordance with agency medication administration guidelines (this role does not administer medications).
• Provide basic first aid and seek emergency medical care when necessary.
• Assist with resident transportation needs, including distributing bus tokens when appropriate.

Facility & Security Responsibilities

• Maintain building security, including locking doors and windows, activating alarms and exterior lighting, and ensuring an orderly overnight environment.
• Respond appropriately to emergencies, including contacting police, fire, or medical services when warranted.
• Identify and report maintenance or safety concerns to the Program Manager.
• Serve as a professional and respectful agency representative to neighbors, visitors, volunteers, and community partners.

Team Collaboration & Communication

• Maintain clear and timely communication through log notes, shift reports, and staff consultation to support continuity of care.
• Provide thorough shift crossover communication to incoming staff.
• Support coworkers with resident needs as appropriate.
• Attend relief staff meetings with the Program Manager as requested.
• Model expectations and job duties for new or training overnight staff.

Program & Resident Support

• Supervise residents during recreational activities and daily/weekly house responsibilities.
• Assist with resident orientation, including program expectations, safety procedures, visitation policies, and first-week requirements.
• Support women's adjustment to the program by reinforcing routine, accountability, healthy boundaries, and family/children's visitation.
• Assist the SUD Counselor with monitoring for substance use, including conducting urinalysis and breathalyzer screenings, documenting results, and consulting On-Call Staff as needed.

Administrative & General Duties

• Work scheduled shifts reliably. If unable to work due to illness or emergency, make every reasonable effort to secure coverage.
• Complete all required documentation in accordance with agency policies and confidentiality standards.
• Orient visitors and volunteers to program rules and expectations as needed.

Qualifications

What You Will Bring

• Ability to role-model healthy decision-making, boundaries, and respectful communication.
• Interest in women's services, human services, behavioral health, or criminal justice.
• Ability to remain calm, compassionate, and professional in a structured residential setting.
• Strong communication skills and ability to work collaboratively within a multidisciplinary team.
• Reliability, sound judgment, and commitment to consistency and fairness.

Education & Experience

• Associate's degree in human services or a related field is helpful but not required.
• Experience in residential services, behavioral health, substance use recovery, or work with justice-involved women or mothers is beneficial.
• Ability to supervise daily living activities and maintain safety in an alternative treatment setting for women.

What We Offer

• Purpose That Matters
• Experience That Builds Careers
• A Supportive, Trauma-Informed Team
• Competitive Compensation