Part-Time Resident Engagement Coordinator (Boston)

Veritas Impact Partners; Framingham (MA); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Hybrid work environment 80/20

Job summary

Veritas Impact Partners is hiring a part-time Resident Engagement Coordinator to connect residents with free resources and local programs. You will build relationships, promote engagement, and collaborate with leasing teams to expand outreach.

This role involves on-site visits and virtual communications to meet monthly engagement targets. The ideal candidate is personable, bilingual (English-Spanish/Portuguese preferred), responsible, and able to manage multiple tasks while documenting

Qualifications

• Authorized to work in the US.
• Pass a criminal background check and drug test.
• Reliable transportation for local travel (80%).
• Own computer and phone.
• Availability for part-time hours, including weekends or evenings.
• Strong interpersonal skills with high emotional intelligence.
• Organized, learns quickly, self-disciplined, and able to multi-task.
• Relevant experience in education, social work, or nonprofit work.
• Bilingual in English and Spanish or Portuguese preferred.
• Background in property management, social work, or related fields preferred.

Responsibilities

• Engage with Residents: Build relationships with residents in person and virtually (via phone calls, emails, and texts).
• Enroll Residents and Promote Engagement: Actively reach out to residents to enroll them in Veritas programs and connect them to local resources while meeting monthly engagement metrics.
• Partner with Leasing Teams: Collaborate closely with leasing teams to enhance outreach efforts and increase program enrollment.
• Travel On-Site: Visit communities to connect with residents directly, fostering personal relationships and providing program support.
• Document Engagements: Maintain accurate records of resident interactions and support timely reporting, including documenting with pictures and sharing impactful stories monthly.
• Support Community Outreach: Develop and execute marketing outreach through calls, texts, emails, and in-person visits to promote resident engagement.

Skills

Bilingual EN/ES

Interpersonal skills

Time management

Organization

Multi-tasking

Emotional intelligence

Job description

Ready to Make a Real Difference? Join Veritas Impact Partners in Empowering Communities!

Veritas Impact Partners is growing, and we're thrilled to offer multiple part-time roles across the country, including exciting opportunities around Boston area. These positions can transition into full-time roles based on your performance.

Who We Are

Veritas Impact Partners is a nonprofit organization dedicated to uplifting communities by providing residents with free resources like telehealth, tutoring, economic wellness programs, and more. Our mission is to ensure residents have the support they need to thrive.

Job Title: Resident Engagement Coordinator

As a Resident Engagement Coordinator (REC), you will engage directly with residents, build meaningful relationships, and connect them to essential Veritas programs and local resources. Your creativity and passion for community building will make a lasting impact, helping support residents' needs.

The Right Candidate

We're looking for someone who is personable, friendly, and approachable - comfortable engaging with everyone, from residents to community leaders. You'll bring warmth and energy to every interaction while empowering residents to access our valuable programs.

Key Qualities:

• Empathetic Communicator: Connect with others and understand their needs.
• Dedicated Team Player: Committed to empowering residents.
• Relationship Builder: Quick to forge authentic connections.
• Optimistic and Proactive: Embrace challenges with a solutions-oriented mindset.
• Detail-Oriented: Pays close attention to the small details, especially when documenting interactions and tracking engagement.
• Strong Time Management Skills: Effectively manage multiple tasks and prioritize responsibilities to meet engagement goals and deadlines.

Key Responsibilities:

• Engage with Residents: Build relationships with residents in person and virtually (via phone calls, emails, and texts).
• Enroll Residents and Promote Engagement: Actively reach out to residents to enroll them in Veritas programs and connect them to local resources while meeting monthly engagement metrics.
• Partner with Leasing Teams: Collaborate closely with leasing teams to enhance outreach efforts and increase program enrollment.
• Travel On-Site: Visit communities to connect with residents directly, fostering personal relationships and providing program support.
• Document Engagements: Maintain accurate records of resident interactions and support timely reporting, including documenting with pictures and sharing impactful stories monthly.
• Support Community Outreach: Develop and execute marketing outreach through calls, texts, emails, and in-person visits to promote resident engagement.

Qualifications:

• Authorized to work in the US.
• Pass a criminal background check and drug test.
• Must have reliable transportation for local travel (80%).
• Must have own computer and phone.
• Availability for part-time hours, including weekends or evenings.
• Strong interpersonal skills with high emotional intelligence.
• Organized, learns quickly, self-disciplined, and able to multi-task.
• Relevant experience in education, social work, or nonprofit work.
• Bilingual in English and Spanish or Portuguese (preferred).
• Background in property management, social work, or related fields (preferred).

Why Veritas?

• A flexible, hybrid working environment (80% onsite / 20% hybrid).
• Opportunities for full-time employment based on performance.
• A chance to make a meaningful impact in the lives of residents.

At Veritas Impact Partners, we're committed to creating a diverse and inclusive workplace where everyone feels valued and empowered. If community impact and meaningful connections drive you, this role is for you! Join us in transforming lives and building stronger communities.