Part-Time Resident Concierge & Front Desk

StoryPoint Group; Mankato (MN); Hybrid; USD 16,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Dental

Vision

401(k)

Income protection

Work-life benefits

Job summary

StoryPoint Group in Mankato, MN is seeking a friendly part-time Receptionist to greet residents and guests, answer calls, and support the leasing team. The role emphasizes professional communication, reliable attendance, and a courteous demeanor.

You will handle daily check-ins, mail distribution, and basic accounting tasks as assigned, with an emphasis on customer service, proper procedures, and teamwork. Pay is $14 per hour with benefits and flexible weekend scheduling.

Qualifications

• High School diploma or equivalent is required.
• Experience may be 1–3 years in related roles.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answering routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Provide 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and emergency procedure (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
• Assist with accounting duties as assigned by Property Administrator.
• Dress in a professional manner and wear name tag.
• As a receptionist, always maintain a positive attitude which supports team performance and productivity.

Education

High School diploma

Job description

StoryPoint Group in Mankato, MN is seeking a friendly part-time Receptionist to greet residents and guests, answer calls, and support the leasing team. The role emphasizes professional communication, reliable attendance, and a courteous demeanor.

You will handle daily check-ins, mail distribution, and basic accounting tasks as assigned, with an emphasis on customer service, proper procedures, and teamwork. Pay is $14 per hour with benefits and flexible weekend scheduling.