Part Time Regional Teller Trainee Marstons Mills Area

Rockland Trust; Mashpee (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

Tuition assistance

Job summary

Rockland Trust in Mashpee, MA is seeking a Teller Trainee to start at the front of branch operations, delivering friendly, accurate service and processing transactions as you learn banking products and procedures.

You’ll greet customers, advise on suitable services, handle deposits and withdrawals, and train with the team to expand responsibilities while meeting performance standards and compliance requirements.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfortable using technology, including computers.
• Sales‑ and service‑oriented personality.
• Professional appearance.
• Positive customer and team interactions.
• Ability to work the normal office hours with long periods of standing in a customer‑centered environment.
• Ability to lift and carry up to 50 pounds.
• Flexibility to work weekends as needed.
• Completion of all onboarding, compliance, regulatory, operational and continuing education within deadlines.

Responsibilities

• Greet customers as they enter the branch.
• Provide efficient, courteous service in person and via telephone.
• Advise customers on banking products that meet their needs.
• Process deposits, withdrawals, payments, and other transactions with high accuracy.
• Make decisions with guidance from supervisor and expand responsibilities over time.
• Collaborate with training team and branch staff to complete Teller Training.
• Perform other duties assigned by management.

Skills

Verbal and written communication

Sales-oriented service

Professional appearance

Customer and team interaction

Stamina and customer‑centered service

Weekend flexibility

Onboarding/compliance knowledge

Tech literacy (computers)

Education

High school diploma or equivalent

Job description

About Rockland Trust

Rockland Trust is a full‑service commercial bank and financial services company headquartered in Massachusetts. We serve individuals and businesses throughout New England with a focus on personal relationships, local decision‑making, and community impact.

Role: Teller Trainee

A Teller Trainee works at the front of branch operations, providing efficient, courteous customer service and processing transactions while promoting the bank’s mission.

What You’ll Experience

• Meaningful relationships: helping customers and colleagues succeed in an inclusive environment.
• Commitment to community: supporting neighbors and local causes.
• Recognition and reward: contributing to performance incentive awards.
• Training and development: educational experiences to advance your career.
• Comprehensive benefits: health, dental, vision, 401(k), disability and life insurance, childcare reimbursement, tuition assistance, wellness program, and more.

What You’ll Do

• Make the first impression by greeting customers as they enter the branch.
• Provide efficient, effective, courteous service in person and via telephone.
• Advise customers on banking products that best meet their needs.
• Process deposits, withdrawals, payments, and other transactions with high accuracy.
• Make decisions with your supervisor, expanding responsibility over time.
• Work closely with the training team and branch staff to complete Teller Training.
• Perform other duties assigned by management.

Required Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfortable using technology, including computers.
• Sales‑ and service‑oriented personality.
• Professional appearance.
• Positive customer and team interactions.
• Ability to work the normal office hours with long periods of standing in a customer‑centered environment.
• Ability to lift and carry up to 50 pounds.
• Flexibility to work weekends as needed.
• Completion of all onboarding, compliance, regulatory, operational and continuing education within deadlines.

Preferred Skills / Experience

• 1–2 years of teller or cash‑handling and customer‑service experience.

Benefits & Culture

We offer a generous benefits package that supports health, financial security, and overall well‑being. Benefits include competitive compensation with performance incentive awards, health, dental and vision insurance, 401(k) and DC retirement plans, long‑term disability and life insurance, paid vacation, child‑care reimbursement, tuition assistance, a wellness program and more.

Pay Transparency

Compensation for this role is based on skills, experience, education, and internal equity. The posted salary range reflects the company’s estimate of the range for this position. Actual compensation may vary. Certain positions may also be eligible for commissions, incentive awards or stipends.

Accessibility & Accommodations

We provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.

Equal Opportunity Employer

Rockland Trust is an equal‑opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status or any other protected characteristic.