Banker I Brockton Belmont Branch

Rockland Trust; Brockton (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) retirement plan

Tuition assistance

Award-winning wellness program

Job summary

Rockland Trust, based in Brockton, Massachusetts, is searching for a motivated and customer-focused teller to join our team. In this role, you will be the first point of contact for customers, providing exceptional service while handling transactions accurately and efficiently.

Our ideal candidate possesses a strong sales and service orientation with excellent communication skills and is willing to work a flexible schedule, including weekends. We offer a competitive benefits package that includes health insurance and retirement plans.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and written communication skills are essential.
• Sales and service oriented personality is needed.
• Ability to work within a flexible schedule including weekends.

Responsibilities

• Greet customers as they enter the branch and guide them.
• Provide efficient and courteous customer support.
• Process deposits, withdrawals and other financial transactions.
• Work closely with the training and branch team.

Skills

Strong verbal and written communication skills

Sales and service oriented personality

Comfortable using technology

Professional appearance

Positive approach to interactions

Education

High school diploma or equivalent

Job description

Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals.

Founded in 1907 and headquartered in Massachusetts, we serve individuals, families and businesses throughout New England with a strong emphasis on personal relationships, local decision‑making and community impact.

What You’ll Experience

• Meaningful relationships – Each Relationship Matters and we are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
• Commitment to community – We believe supporting our communities is essential.
• Recognition & reward – All colleagues should be recognized for their contributions.
• Training & development – We invest in the success of our colleagues by providing educational experiences and resources to manage and navigate their careers.
• Comprehensive benefits – Our benefits include competitive compensation with performance incentive awards, health, dental, vision and pet insurance, a 401(k) retirement plan, long‑term disability & life insurance, child‑care reimbursement, tuition assistance, an award‑winning wellness program and more.

What You’ll Do

• Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
• Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
• Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
• Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
• Make decisions alongside your immediate supervisor, which may become more extensive as the position gains in knowledge and experience.
• Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust's Teller Training.
• Perform any other duties as assigned by management.

Required Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfortable using technology, including computers, to facilitate the achievement of business goals.
• Sales and service‑oriented personality.
• Ability to maintain a professional appearance.
• Positive approach to interactions with customers and team members.
• Ability to work within normal office requirements, with long periods of standing and continuous customer support.
• Ability to lift and carry up to 50 pounds.
• Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
• Ability to successfully complete our training program.

Preferred Skills / Experience

• Candidates should have 1–2 years prior teller experience or cash handling/customer service skills.

Benefits & Culture

We provide a comprehensive suite of benefits designed to support your health, financial security and overall well‑being, including competitive compensation with performance‑based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day‑care reimbursement, tuition assistance for undergraduate and graduate programs, an award‑winning wellness program and more.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education and internal equity. The salary range posted reflects the company's good‑faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.

We are an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.