Part-Time Recovery Concierge: Mobility & Wellness

RPMGlobal; New York (NY); On-site; USD 34,440,000 - 48,216,000; Part time

Benefits offered by this job

Medical plan options

Dental and Vision coverage

401(k) Retirement Plan

Life Insurance

Paid time off

Free memberships

Job summary

Plus One, part of the Optum Workplace Well-being portfolio, seeks a part-time Recovery Concierge for a Midtown New York fitness center. The role delivers recovery services, mobility coaching, and education to members, coordinating wellness programming and maintaining spaces and equipment.

You will partner with the client to execute an annual recovery calendar, run workshops, and drive member engagement while upholding exceptional service standards.

Qualifications

• Bachelor’s degree in Exercise Science, Kinesiology, Exercise Physiology, or related field and NASM Stretching and Flexibility Coach certification.
• Experience with manual therapy (IASTM) and stretch therapy techniques (PNF, AIS, etc.).
• Experience with recovery technology (SMR, pneumatic, infrared, cryotherapy, meditation pods).
• Experience with massage therapy techniques.
• Strong customer service and relationship-building skills.
• Excellent organizational, time-management, and multitasking abilities.
• Strong problem-solving and decision-making skills in a dynamic environment.
• Outstanding communication skills to educate and engage diverse populations.
• Proficiency in Microsoft Suite and scheduling/performance-tracking tools.
• Ability to analyze client outcomes and program performance metrics.

Responsibilities

• Manage daily facility operations, membership services, wellness room reservations, and program logistics.
• Provide recovery services focusing on mobility, flexibility, movement quality, and overall wellness.
• Deliver stretching, mobility, corrective exercise, movement education, and recovery interventions.
• Educate members on injury prevention, movement techniques, and recovery best practices.
• Deliver presentations, workshops, and educational events on recovery and movement health.
• Set up, maintain, and sanitize equipment to ensure a safe environment.
• Evaluate program outcomes and collaborate with the client to calendar annual recovery and wellness programs.

Skills

Customer service

Relationship building

Organizational skills

Multitasking

Communication

Problem solving

Microsoft Suite

Education

Bachelor’s degree in Exercise Science or related field

Tools

Scheduling platforms

Performance-tracking tools

Microsoft Office

Job description

Plus One, part of the Optum Workplace Well-being portfolio, seeks a part-time Recovery Concierge for a Midtown New York fitness center. The role delivers recovery services, mobility coaching, and education to members, coordinating wellness programming and maintaining spaces and equipment.

You will partner with the client to execute an annual recovery calendar, run workshops, and drive member engagement while upholding exceptional service standards.