Part-Time Receptionist - Stanley Veterinary Services

Mission Pet Health; Overland Park (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Stanley Veterinary Services in Overland Park is seeking a friendly receptionist to be the first point of contact for clients and patients. You will greet clients, answer calls, schedule appointments, and assist with basic financial transactions, all while upholding the clinic's standard of compassionate care.

The role focuses on accurate record-keeping, smooth hospital operations, and patient education on preventive care.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software

Job description

You will find a professional home at Stanley Veterinary Services, an AAHA-accredited practice in Overland Park. Boasting a 4.8-star Google rating, our hospital is recognized for its commitment to the highest standards of veterinary medicine. Whether performing surgery or utilizing advanced diagnostics, you will be part of a team that prioritizes clinical integrity. Our focus on individualized care ensures patients receive the best outcomes, making this an ideal environment for a practitioner who values medical excellence. Joining our practice means becoming part of a collaborative family of teammates dedicated to mutual support. You will find ample opportunities to grow your skills through mentorship and a culture of continuous learning. We believe that when you succeed, our entire practice grows, which is why we invest in your career advancement. Your voice matters here, and you will be encouraged to explore your medical interests while working alongside professionals who truly care about one another. Beyond the clinic, you will enjoy the exceptional quality of life in Overland Park. Known for its top-rated schools and vibrant culture, this city offers the perfect backdrop for a healthy work-life balance. Spend your days off exploring local parks or the dining scene within this welcoming community. This location provides the stability needed to build a rewarding life, ensuring you have the energy to enjoy everything the region offers.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.