Part-Time Receptionist

FGS Global; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Part time

Job summary

FGS Global is seeking a Part-Time Receptionist in Washington D.C. This role involves being the first point of contact, providing exceptional customer service, handling administrative tasks, and ensuring the office runs smoothly. The ideal candidate will be service-oriented with strong multitasking abilities and relevant experience.

Benefits

Discretionary bonus scheme

Pension contributions

26 days of leave

Private healthcare

Travel and dental insurance

Weekly shoeshining

Breakfast

In-house barista

Qualifications

• At least 1 year of experience as a Receptionist or similar role.
• Excellent verbal and written communication skills.
• Confident, enthusiastic, and motivated to deliver excellent service.

Responsibilities

• Greeting and welcoming visitors professionally and courteously.
• Managing incoming and outgoing mail, including courier services.
• Assisting with administrative tasks such as data entry and filing.

Skills

Organizational skills

Communication skills

Multitasking

Professional demeanor

Education

Good GCSEs; A Levels preferred

Tools

MS Word

Excel

Outlook

Job description

Based in fabulous offices in central London, with a fantastic team, FGS Global is a leading global strategic communication consultancy operating in main business hubs worldwide. To support our growth in London, we are recruiting a Part-Time Receptionist to join our team from 31 March 2025. The ideal candidate will be the first point of contact and responsible for providing exceptional customer service to clients, visitors, and employees. The Receptionist will support front desk operations, handle administrative tasks, and ensure smooth office functioning.

This role reports to the Office Manager. Working days are Monday to Thursday.

Typical duties include:

1. Greeting and welcoming visitors professionally and courteously.
2. Answering, screening, and forwarding phone calls and inquiries, taking messages as needed.
3. Managing incoming and outgoing mail, including courier services.
4. Handling meeting room bookings, queries, and requests promptly and courteously.
5. Providing accurate information in person, via phone, and email.
6. Liaising with IT regarding technical requirements for meetings.
7. Assisting with administrative tasks such as data entry, filing, and photocopying.
8. Supporting other departments with administrative duties.
9. Logging and reporting housekeeping and maintenance issues to the Building Management.
10. Collaborating with the Reception & Hospitality team and assisting with meeting or event bookings, including food orders.
11. Monitoring and ordering office supplies to maintain inventory.

Necessary attributes include:

1. Strong organizational and multitasking skills.
2. Confidence, enthusiasm, and motivation to deliver excellent service.
3. Professional and polished demeanor suitable for a corporate environment.
4. Attention to detail, maintaining high standards in the reception and meeting areas.
5. Trustworthiness with confidential information.
6. Ability to work independently and in a team.

Qualifications, Experience, and Skills:

1. Good GCSEs; A Levels preferred.
2. Excellent verbal and written communication skills.
3. At least 1 year of experience as a Receptionist or similar role.
4. Good telephone manner and switchboard management.
5. Proficiency in MS Word, Excel, Outlook.

About FGS Global

FGS Global is a global leader in strategic communications, trusted by boards and senior executives worldwide. We have roots in four renowned firms and manage complex communication challenges, helping clients during opportunities, change, and crises. Recognized as a top M&A communications advisor, we value a diverse, talented workforce that offers innovative advice.

With over 1,400 experts across North America, Europe, Middle East, and Asia, we support clients in Transaction & Financial, Crisis & Issues Management, Public Affairs, and Strategy & Reputation Communications, among others.

Our benefits include a discretionary bonus scheme, pension contributions, 26 days of leave, private healthcare, travel and dental insurance, and perks like weekly shoeshining, breakfast, and an in-house barista.

The role requires working Monday to Thursday, with reception cover from 7:30 am to 6 pm, arranged via a rota with three shifts: early, middle, and late. Flexibility is necessary for schedule changes based on business needs.