Part-Time Receptionist

Optalis Health & Rehabilitation Centers; Grand Rapids (MI); On-site; USD 28,000 - 36,000; Part time

Job summary

An established industry player is seeking a friendly and professional Front Desk Receptionist to join their team. This part-time role is perfect for someone who enjoys interacting with people daily and providing exceptional service. Responsibilities include greeting patients, answering calls, and maintaining a welcoming reception area. The ideal candidate will have strong interpersonal communication skills and a commitment to customer service. Join a supportive environment where your contributions make a difference in patients' experiences and help create a warm atmosphere for everyone who walks through the door.

Qualifications

• High School Diploma or GED required.
• 1 year of office experience preferred.

Responsibilities

• Greet patients and clients professionally and friendly.
• Answer phones and route calls accurately.
• Work cooperatively with staff for high-standard service.

Skills

Interpersonal Communication Skills

Customer Service

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Telephone Systems

Job description

Are you a warm and welcoming person who loves talking to people every day? Then this is the job for you! Optalis Health and Rehabilitation - Cranberry Park - Grand Rapids is currently recruiting for a Part-Time, friendly, professional Front Desk Receptionist.

Position Summary:

This role involves performing office reception duties to provide outstanding service to patients, including greeting patients and visitors, answering the telephone, maintaining the reception workspace and lobby areas, communicating admissions and discharges, and providing facility information.

Essential Duties and Responsibilities:

1. Greet patients and clients in person and on the telephone in a professional, timely, and friendly manner.
2. Answer phones: screen and route calls, take accurate messages, and answer questions regarding hours of operation, location of the facility, services provided, etc.
3. Work cooperatively with supervisors, co-workers, and medical staff to provide professional and high-standard patient service and care.
4. Adhere to scheduled work and break hours to ensure adequate front desk coverage.
5. Perform other related duties as needed and assigned.

Qualifications (Minimum Education and Experience Required):

• High School Diploma or GED
• One year of office experience preferred
• Experience with Microsoft Office, copiers, personal computers, printers, facsimiles, and telephones

Core Competencies:

• 'Customer First' Approach: Responsive, helpful, conscientious with both external patients and internal staff.
• Interpersonal Communication Skills: Personable, tactful, diplomatic, able to build rapport, treats others with dignity and respect, listens effectively.