Part-Time PT Aide & Front Desk Coordinator

IHA; Dubuque (IA); On-site; USD 17,000 - 25,000; Part time

Job summary

MercyOne Health System in Dubuque, IA, is hiring a Physical Therapy Aide/Receptionist to support scheduling, admissions, insurance verifications and patient communication. The role combines front desk duties with basic clinical support in a fast-paced therapy environment.

The position is part-time with rotating shifts, PRN hours, and requires high school diploma, basic computer skills, and strong interpersonal abilities.

Qualifications

• Must be able to put patients at ease and make them comfortable.
• Must be able to give clear instructions and work with minimal direct supervision.
• Must possess excellent interpersonal relationship and communication skills.
• Must be able to plan day-to-day activities and to work with minimal direct supervision.
• Must be competent in providing clinical care to the patient population described in the department’s description of services section of the policy manual.
• Must be able to perform basic clerical duties including filing, phone and record keeping.

Responsibilities

• Schedule patients in their respective work areas.
• Verify and complete insurance requirements.
• Admit patients.
• Communicate with patients and other health professionals to obtain needed information.
• Maintain correct paperwork for patient care.
• Use computer for scheduling, registrations, EMR, and related tasks.

Skills

Scheduling

Patient communication

Clerical tasks

EMR

Education

High school diploma

Office and computer experience

Healthcare setting experience preferred

BLS within 30 days

Mandatory reporter training

Mercy admitting/billing programs familiarity

Job description

MercyOne Health System in Dubuque, IA, is hiring a Physical Therapy Aide/Receptionist to support scheduling, admissions, insurance verifications and patient communication. The role combines front desk duties with basic clinical support in a fast-paced therapy environment.

The position is part-time with rotating shifts, PRN hours, and requires high school diploma, basic computer skills, and strong interpersonal abilities.